FAQ

Things people ask.

Short, honest answers. If yours is not here, just ask.

Do you work with businesses outside Hamilton?

Yes. Design travels well, so we work remotely with clients across New Zealand and overseas, and we are always glad to hear from Waikato businesses.

What does Elko Media do?

Elko Media is a small graphic design studio in Hamilton, New Zealand. We design logos and branding, product packaging, print and signage, websites and screen graphics, uniforms and apparel, and we restore and retouch photos.

Do you still do photography or video?

Not at present. Elko Media is design only these days, with photo restoration and image retouching as the exception.

Do you offer ongoing retainers?

No. Projects are designed, packaged and handed over, with no ongoing commitment. You are welcome to come back whenever you need an update or something new.

How much does a project cost?

It depends on what the project needs and what it is worth to your business. Tell us about it and we will come back with a clear scope and price before any design begins.

How quickly will I hear back?

Within one working day.

What do I receive at the end of a project?

Finished files in the formats you need, organised and ready to use. The details are agreed in the quote, so there are no surprises at handover.

Can you update something you designed earlier?

Yes. Because projects are handed over rather than retained, you can come back at any time for updates or new work.

What is the difference between a logo and a brand?

A logo is the mark. A brand is how the whole business looks and sounds: the logo plus colours, typefaces, tone and the way they are used together. A logo alone is a good start; a few simple brand rules make it work everywhere.

Can you restore old or damaged photos?

Usually, yes. Faded, scratched or torn photos can often be repaired. Send a scan or a photo of what you have and we will tell you what is possible.

What helps you give an accurate quote?

A short description of the project, who it is for, any deadline, existing files or artwork, and a rough budget if you have one. The contact form asks for these.

Still curious? Get in touch

info@elko.media Replies within one working day. Currently taking on selected projects.